It is best to answer them connecting the previous email messages you received from their website.

It is best to answer them connecting the previous email messages you received from their website.

gordon nilsson says

hi sara yes i have inked that see just what takes place gordon

We don’t know very well what to accomplish. After reading the responses whenever everybody got their e-mail / re re payments, we emailed them asking where my payment / email had been. I’d responded for them making use of a message thread from final 12 months where they confirmed they’d received my claim, my modification of bank / target etc so that they could see everything. No reply was had by me. We delivered another email that is new times later on asking for a few form of acknowledgement – nevertheless absolutely nothing! It’s been 3 days now. We can’t phone them and they’re perhaps not replying. We don’t genuinely wish to bombard these with just one more e-mail but I would like to understand where my cash is! Any suggestions about the thing I can perform?

Sara (Financial Obligation Camel) says

They usually have stated they’re going to try a payment that is second at the earliest opportunity, surely prior to the end of July.

It is understood by me’s irritating that you have actuallyn’t had an answer. I am aware these are typically working through the e-mails they are delivered.

I am hoping therefore! We guess I’m concerned that with regards to not enough interaction now, if when i somehow get missed down a second payment operate too I’ve got no hope of seeing hardly any money and won’t be able to do any such thing about this. Will only have to keep every thing crossed 🙂

Chantal Smith says

Hi, I’ve got the exact same issue and problem with Wonga. You can’t phone anybody and I also email them and obtain no reaction. I do believe that we’re just planning to need certainly to overlook it, unless anyone arises with much better tips. I’ve stopped emailing the Wonga Administrators for the present time.

They are even even worse compared to Wonga administrators

Chantal Smith says

In excatly what way? I’m hearing nothing from their store exactly the same you are? And if i really do it is like we can’t find your claim, are you experiencing any guide figures from Wonga etc.

D Anderson says

Hi i’ve been exactly the same email messages forward and backward inc most of the re re payment details etc plus the only reaction we have actually now has is they can’t find my claim Yet we got a emailing confirming repayment nevertheless the wrong acc

No heard absolutely absolutely nothing straight right straight back

Just starting to think I won’t ever actually see this cash now

gordon nilsson says

hi D Anderson have always been same issue that i had no claim to make although they gave me a customer claim number and sent me emails last year and on 20th may told me that will be get some money still waiting as you back and forward also say

D Anderson says

They apologise for not updating my bank details last year etc and will make payment within the next 2weeks as oppose to the next 2months due to these mistakes so I have had a response today advising

They will have verified my dividend re payment has bounced right back through the old account

Guessing these are generally waiting to guarantee they get all of the wrong repayments right back additionally

If you don’t currently i suggest this as I’d all this work to my final e-mail We sent

Email ref and date if they confined that they had changed bank details

E-mail ref from dividend re re re payment e-mail

Consumer quantity regarding the dividend email

Name target current email address whenever using the loan initially

Currant bank details email include and address that is postal

Hope this can help and hope you all have an answer quickly

That’s news that is great! There’s hope i shall get an answer soon then – thanks for sharing.

D Anderson says

Fingertips crossed Nicki, inform me whenever a response is got by you

Yesterday finally got a reply! The typical ‘it didn’t process, deliver us your correct bank details and we’ll make re payment within 2 months’ reaction. Fingertips crossed they are doing also it’s sooner rather than later!

I simply received a message (after delivering 4 in their mind over the past couple of weeks) saying they’re going to resend with in 2 months. I am hoping its much sooner, that appears like a time that is long.

hi all had e-mail 2nd that is saying attempt made cash must certanly be in within 1 week


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